Membership Policy
One-Year Wellness Memberships
- Employees using payroll deduction or paying by check or credit card will be rolled into a fiscal year membership running from July 1 through June 30.
- Payroll deduction will automatically spread out payments that add up to the yearly goal amount according to the individuals pay schedule. Payments will be taken out 24 or 26 times throughout the fiscal year depending on your pay cycle.
- All members will have the opportunity to cancel their memberships prior to the July 1 rollover. This will take place May 15 through June 1.
- If you have any questions about your membership or a special circumstance, contact Ruth Merle-Doyle at rem64 or 255-5060.
- One-year memberships are non refundable unless the member leaves Cornell or submits a doctors note.
- Lack of participation does not eliminate this responsibility. In some instances we may reimburse a member who leaves the University or is unable to participate because of a medical reason. In these situations members will only be reimbursed for the remaining time on the membership and only from the time we are made aware of the situation.
- Other circumstances that require cancellation must be approved by the Wellness Director, and will be subject to a $30 cancellation fee.
Frequently Asked Questions
Can I switch to payroll deduction?
Yes. We prefer for you to use payroll deduction if you are currently receiving paychecks from Cornell University.
Will you still notify me about renewal?
You will hear from us once per year in May. You will need to let us know only if you wish to cancel your Wellness membership. If you do not respond, you are committed for another year through June 30 of the next year.
I paid by credit card or check, and my membership expires some time next fiscal year. What do I do?
If you paid by credit card or check, you will be contacted when your membership runs out. We will then ask you to pay from your expiration date through June 30 of next year. This fee will be prorated to take you to June 30. Or, if you are inclined to switch to payroll deduction at that time, that would be even easier.
I am only here for one semester. What are my options?
Call Ruth Merle-Doyle at 255-5060 to discuss our special options for special situations.
I will be out of Ithaca for 2 months. Can I freeze my membership?
We no longer freeze memberships. At under $15 per month, this is the lowest yearly fee available for a fitness center membership. We can cancel your membership if you have a medical reason or if you leave the University.
What if I am a 10-month employee?
Memberships run for one year. Even if you are not working for two months, you are still able to attend classes, swim, and work out in a fitness center.
I just joined. Can I cancel my membership by June 1 even if I only was a member for 2 months?
Yes - the new "window" to let us know about canceling is May 15 through June 1.
I don't have email. How will you contact me?
We will mail information to your work address. You can also provide us with your home email address if you do not have or use a Cornell email address.
I have a scholarship for this membership year. How will this new system affect my payment?
Scholarships are available for one year time periods. Subsequent scholarship requests will be available to members during the May communication for the next year's membership. Beth McKinney will work this out with you on an individual basis.
I am a retiree and I live in Florida half the year.
Talk directly with Christa Albrecht. She is working closely with retirees to meet your needs.
My membership will be expiring soon - before the new July 1 start of membership date. What should I do?
Don't worry. You will be contacted next week with the details of how this will work for you. As always, feel free to call us with your questions.